Frequently Asked
Questions

No. Our Instagram followers come from real, active accounts and are delivered gradually to mimic organic growth. We've served thousands of Instagram creators without a single verified account action caused by our service. Your account stays completely safe.

Yes — 100% real. Every follower we deliver comes from a genuine Instagram account with a real profile, posts, and activity history. We never use bots, fake profiles, or automated mass-follow scripts that violate Instagram's terms of service.

Some natural drop-off can occur over time as accounts become inactive — this is normal for any social media following, organic or otherwise. That's why every Instagram followers package includes our 30-day refill guarantee. If your count drops within 30 days, we'll top it back up for free.

Followers are delivered to your profile as a whole, not to individual posts. For likes and views, you specify the exact post or Reel URL at checkout and we deliver engagement directly to that content. You can place multiple separate orders for different posts.

Yes. All Instagram packages include a 30-day refill guarantee. If your follower or like count drops below the amount you ordered within 30 days of delivery, contact our support team and we'll refill it at no additional cost.

Positively, yes. More followers signals authority to TikTok's algorithm, which can result in your content being served to more non-followers through the For You page. Many customers report increased organic reach after boosting their follower count with ViralShift.

Yes. When ordering TikTok views, you'll provide the URL of the specific video you want to boost at checkout. Likes work the same way. Followers are delivered to your TikTok profile as a whole.

It depends on your current view counts. For best results, we recommend ordering an amount that keeps your view-to-follower ratio natural. Most creators start with our 5,000–10,000 view package. If you're unsure, contact our support team and we'll recommend the right package for your account.

No. Our TikTok delivery methods are built around TikTok's community guidelines. We use real accounts, natural delivery speeds, and have never triggered a platform-level ban for any customer using our service correctly.

TikTok followers and likes are separate services. Followers are added to your profile count. For likes, you'll need to place a separate likes order and provide the video URL you want boosted. Many customers combine both services for maximum impact.

Our streams come from real accounts that play your track for the full minimum required duration, so they should register as countable plays. However, Spotify uses its own internal filtering and we cannot guarantee royalty payment on any specific stream. Our service is primarily for algorithmic positioning and social proof.

Yes — stream counts are one of several signals Spotify's editorial team and algorithmic playlists use when evaluating tracks. Higher stream counts can increase the likelihood of being picked up by Discover Weekly, Release Radar, and editorial pitching consideration.

At checkout, you'll be prompted to enter your Spotify track URL, artist profile URL, or playlist URL depending on the service. Copy the link directly from Spotify (share button) and paste it into the order form. If you need help, our support team is available 24/7.

Yes. Streams from real listeners contribute to your monthly listener count, which is one of Spotify's most visible artist metrics. We also offer a dedicated Monthly Listeners package for artists who want to target that metric specifically.

We provide promotional services that operate within Spotify's ecosystem using real listener accounts. Unlike bot-based services, our streams come from genuine accounts. We've been providing Spotify promotion for years and have an excellent track record with zero platform-level penalties for our customers.

On Facebook, "liking" a page also follows it by default, so page likes and followers often go hand in hand. However, people can follow a page without liking it. We offer both services separately so you can target whichever metric matters most for your goals.

Yes. A larger page like count increases your page's social proof, which can improve click-through rates from ads and organic posts alike. Facebook's algorithm also considers page engagement history — a more liked page can see better distribution over time.

Our Facebook services are designed for business pages and public content. For personal profile followers and post reactions, please check our available services at checkout or contact our team — availability may vary based on your profile's privacy settings.

Most page likes are long-lasting. Like all social media metrics, some natural attrition can occur. Our Facebook packages include a 30-day refill guarantee, so if likes drop within 30 days, we'll restore them for free.

Yes. We offer video views for Facebook videos and Reels. Views are delivered to the specific video URL you provide at checkout. Higher view counts help Facebook's algorithm recognise your content as engaging and distribute it to a wider audience.

Placing an order is simple: select your platform and service, choose a package, enter your username or content URL, and complete checkout. No account registration is required — though creating an account lets you track your orders and access your order history.

You are charged immediately at the time of checkout. All payments are processed in real time. You'll receive a confirmation email with your order details and receipt within a few minutes of completing your purchase.

Because delivery begins very quickly after checkout (sometimes within minutes), cancellations are only possible if your order hasn't started yet. Please contact our support team immediately if you need to cancel. If delivery has already started, we'll work with you to find the best resolution.

Yes. If we are unable to complete your order to the full amount purchased, you'll receive a full or partial refund for the undelivered portion. We also honour our 30-day refill guarantee. If you're unsatisfied with your service, contact our support team and we'll resolve it — no questions asked.

If it's been more than 30 minutes since your order was confirmed and delivery hasn't started, please contact our 24/7 support team via live chat or email. Common causes include an incorrect username, a private account, or a temporary platform issue. Our team will diagnose and resolve it quickly.

Yes. Account safety is our top priority. We use gradual, natural-looking delivery patterns, work only with real accounts, and never require access credentials. Our methods have been refined over years of operation with zero verified account bans attributed to our service.

No. We never store your full card number, CVV, or sensitive payment information on our servers. All payment processing is handled by PCI-DSS Level 1 certified processors (Stripe and PayPal). Only tokenised references to your payment method are retained for order history purposes.

No. We do not sell, rent, or share your personal data with third parties for marketing purposes. The only data we share is what is strictly necessary to process your order (e.g. your username being passed to our delivery system). Our full data practices are outlined in our Privacy Policy.

Our delivery method works entirely externally — real accounts follow, like, or view your public content organically. Since your content is public, we can interact with it without needing any access to your account. This is why we can genuinely promise that your login credentials are never required or requested.

Yes. ViralShift is fully compliant with the General Data Protection Regulation (GDPR). We collect only the minimum data necessary, provide clear opt-in mechanisms, offer data access and deletion rights, and maintain appropriate data processing agreements. For a copy of our DPA or to exercise your rights, please contact our privacy team.